Frequently Asked Questions
Everything you need to know about shopping with Two Frogs.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Expedited shipping options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return window for most items in their original, unused condition. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
Two Frogs accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my package after it ships?
Yes! Once your order is processed, you will receive an email with a tracking number and a link to monitor your delivery's progress in real-time.
Do you offer international shipping?
Currently, Two Frogs ships to the United States and Canada. We are working on expanding our reach to more international destinations in the near future.
How can I contact customer support?
Our team is here to help! You can reach us via our contact form, email us at [email protected], or use the live chat feature available on our website during business hours.